FAQ
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When will my credit card be charged?
As soon as you place your order or approve our subscription via text. Don’t worry we’ll remind you before we charge you.
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What forms of payment do you accept?
Topicals currently accepts all major credit cards, including Visa, MasterCard, American Express, and Discover credit and debit cards. We also accept Afterpay.
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My payment didn’t go through.
If your payment doesn’t go through, make sure you all the credit card information is correct and that your card is not expired.
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How can I update my order?
Please text us by sending the words TOPICALS411 to +1 (516) 806-5364.
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How do I check the status of my order?
You can check the status of your order on your account page or by texting TOPICALS411 to +1 (516) 806-5364.