When will my credit card be charged?
As soon as you place your order or approve our subscription via text. Don’t worry we’ll remind you before we charge you.
What forms of payment do you accept?
Topicals currently accepts all major credit cards, including Visa, MasterCard, American Express, and Discover credit and debit cards. We also accept Afterpay.
My payment didn’t go through.
If your payment doesn’t go through, make sure you all the credit card information is correct and that your card is not expired.
How can I update my order?
Please text us by sending the words TOPICALS411 to +1 (516) 806-5364.
How do I check the status of my order?
You can check the status of your order on your account page or by texting TOPICALS411 to +1 (516) 806-5364.