FAQ

  • When will my credit card be charged?

    As soon as you place your order or approve our subscription via text. Don’t worry we’ll remind you before we charge you.

  • What forms of payment do you accept?

    Topicals currently accepts all major credit cards, including Visa, MasterCard, American Express, and Discover credit and debit cards. We also accept Afterpay.

  • My payment didn’t go through.

    If your payment doesn’t go through, make sure you all the credit card information is correct and that your card is not expired.

  • How can I update my order?

    Please text us by sending the words TOPICALS411 to +1 (516) 806-5364.

  • How do I check the status of my order?

    You can check the status of your order on your account page or by texting TOPICALS411 to +1 (516) 806-5364.

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