What’s your refund policy?
We have a 45-day product return policy to ensure you love Topicals products. If you don’t, no hard feelings. Please send us your order number and email, and we will process your return for a refund. If an order ships, your refund will include the price of the product and will not include the cost of shipping. If the order is canceled before it is shipped or if it is lost in transit, you will be refunded in full.
We’re super mindful of the impact shipping has on the environment so we'd rather you gift a Topicals’ product you don’t like to a friend or a homeless shelter. Sometimes a product doesn't work for you, but works for others!
I received the wrong order.
Shoot us a text saying TOPICALS411 at 283-98 and we’ll get this fixed for you! For international customers, text TOPICALS411 to +1 (516) 806-5364.