FAQ

  • What’s your refund policy?

    We have a 45-day return policy to ensure you love Topicals products. If you don’t, no hard feelings. Please send us your order number and email, and we will process your return for a full refund. We’re super mindful of the impact shipping has on the environment so we'd rather you gift a Topicals’ product you don’t like to a friend or a homeless shelter. Sometimes a product doesn't work for you, but works for others.

  • I received the wrong order.

    Shoot us a text saying TOPICALS411 at 283-98 and we’ll get this fixed for you! For international customers, text TOPICALS411 to +1 (516) 806-5364.

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